Learning&Development

AI generates content faster. The course library grows a pace no maintenance process was built for.This post is about how to see the debt you already carry, how its interest compounds, and how to pay it down before the next policy change exposes it.

On Monday morning an email lands from the VP of Sales. Representatives aren't logging their customer calls, forecasts are unreliable, and the message ends with a sentence every learning team has read a hundred times: "We need a course on the CRM."

AI has made training content nearly free, so speed no longer sets instructional designers apart. Judgment does. This post shows how to move from content producer to AI-fluent learning architect: ground your prompts, audit AI output fast, know when to keep AI out, and design practice that changes behavior, with a human in the loop at every review gate that matters.

If people can do something correctly under the right conditions, teaching them how to do it again isn't going to help.

Somewhere between a third and half of all "training requests" turn out not to be training problems